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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brittney Arnett

November 8, 2024

5  out of  5
rating by Brittney Arnett
"This office has the BEST customer service! Heidi makes sure whatever you need is handled same day!"
We responded:
"Thanks Brittney for the 5 star review and the kind words! Isn't Heidi awesome?!?!?! We appreciate you!"
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Rodolfo Aguirre

November 4, 2024

5  out of  5
rating by Rodolfo Aguirre
"It was a great experience to received support from David Reed -State Farm Insurance. I got my Home and car insurance, the service was fantastic and procedure super easy. Ask for Dani Fisher and she will fix everything to you. 100% satisfied."
We responded:
"Thank you Rodolfo! We appreciate you saying that and glad Dani could help you save on your Car insurance and home insurance!"
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Tracy Matthews

July 24, 2024

5  out of  5
rating by Tracy Matthews
"David and his staff are very helpful and knowledgeable! Would highly recommend his office for your insurance needs!"
We responded:
"Thanks Tracy! We appreciate you taking the time to share. Thank you for your insurance and for being a valued customer! We really appreciate the 5 star review!"
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Ciara Ellsworth

July 16, 2024

5  out of  5
rating by Ciara Ellsworth
"Jennifer was very helpful with setting my car insurance up and even helped with getting me life insurance as well! She’s Friendly, Knowledgeable, and Professional! David Reed is lucky to have her as an associate in his State Farm insurance company!"
We responded:
"Thanks Ciara! We really appreciate you taking the time to give us this 5 star review for help with your car insurance and life insurance! And we think Jennifer is awesome too!"
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Dustin Rhodes

June 28, 2024

5  out of  5
rating by Dustin Rhodes
"The staff at David Reed’s office are great. Danielle helped me on a new project. She is very friendly, thorough, and knowledgable. If she isn’t available when I call, she returns the call very quickly. Highly recommend working with David Reed’s office, and Danielle specifically."
We responded:
"Thanks Dustin! We think Danielle's awesome too! We appreciate you and your longtime insurance business! Thank you for your loyalty and recommendation. "
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Tracy Moore

June 14, 2024

5  out of  5
rating by Tracy Moore
"The folks at David Reed State Farm are TOP NOTCH! Whenever I have an incident I know I can count in them to take care of me! Most recently I had a car accident and they were wonderful! Chauncey kept me informed and stayed in touch throughout the repair! Also, making sure the repairs were satisfactory! I love my State Farm family! Thank you!!"
We responded:
"Tracy!!!! You’re so nice to leave another 5 star review! Car insurance claims happen. That’s why we’re here! You’re awesome and Chauncey is too!"
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Brian Myrick

June 11, 2024

5  out of  5
rating by Brian Myrick
"Heidi was great to work with! You actually got to have a conversation with someone willing to help you and not just trying to sell you something. And afterwards, David called me himself to thank me for using his agency. Very rare these days but highly appreciated!!"
We responded:
"We appreciate your 5 star review and your insurance business! We try to add the personal touch and isn’t Heidi awesome! Thanks for taking the time to leave another 5 star review!"
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Chelsea Romero

May 30, 2024

5  out of  5
rating by Chelsea Romero
"We had a busted pipe over Easter weekend and Pat and Chauncey directed us from the very beginning to make the process smooth sailing. Servpro was at our house that Monday and had the floors drying immediately. Every question we had was answered with no hesitation and in less than 2 months our house was put back together again after a disastrous weekend. Thank you David Reed Agency for helping us through this tough time!"
We responded:
"Chelsea we hated to hear about your floors but so glad Pat and Chauncey could help with your home insurance claim! We appreciate you guys and you taking your time to give us another 5 Star Review!"
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Frank Madlinger

May 24, 2024

5  out of  5
rating by Frank Madlinger
"Very professional. Excellent service. Also, Danielle is the Best!"
We responded:
"Thanks Frank! Great talking to you today and glad you see the value in not only our insurance but our customer service! We think Danielle rocks too! You made her birthday with this review. We appreciate you Frank!"
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Mitsy Springer

May 20, 2024

5  out of  5
rating by Mitsy Springer
"I love David Reed-State Farm’s staff! Chrissy, in customer service, is always friendly and helpful every time I call and my issue is resolved quickly! Thanks for always being so efficient"
We responded:
"Mitsy we love you ladies at Simply Fabulous and glad we can help you with your business insurance needs! You rock!"
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Amy Privette

May 16, 2024

5  out of  5
rating by Amy Privette
"David Reed and every one on his staff are top notch. I have always been treated with respect and kindness by everyone there. Currently, I have been working directly with Chauncey Leonard on a particular matter and she has walked me through each and every step of the process and answering all of my questions thoroughly. She has gone above and beyond making sure that everything I did on my end was correct and in the proper order before sending in any information for this particular matter. She was also able to scan and upload all of my documentation (which I already had in order and ready to go) directly into my State Farm file which saved me a lot of work and time. (By the way, having someone at your agent’s office do this is the quickest and easiest way to submit any and all information needed for claims that require documentation.) Thank you Chauncey and thank you to all of the other staff that work so hard to make sure you are taken care of no matter how big or small your situation may be. I highly recommend David Reed as an agent."
We responded:
"Amy that's so great to here! We really do try to go the extra mile and we agree Chauncey knows her stuff and is glad to help anytime! We appreciate you Amy and your 5 star review!"
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Virginia and Jody Roberts

May 14, 2024

5  out of  5
rating by Virginia and Jody Roberts
"Jennifer was amazing helping me with quotes on auto, homeowners and umbrella policies. The transition went smoothly. Highly recommended contacting Jennifer and get a quote. Get ready to change insurance companies. Thank you Jennifer 🌟🌟🌟🌟🌟"
We responded:
"Virginia and Jody thank you so much for the 5 star review! So glad we could help you with auto insurance, home insurance, umbrella policy and more! Isn't Jennifer awesome! Thanks for sharing that and seeing the value in what we do here at David Reed State Farm!"
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Jacob Rogers

May 10, 2024

5  out of  5
rating by Jacob Rogers
"Great and friendly staff ready to help people in need."
We responded:
"Thanks Jacob! Really appreciate you and the 5 Star Review!"
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Alexandria King

May 9, 2024

5  out of  5
rating by Alexandria King
"After I got into a wreck, I immediately contacted David Reed State Farm and the whole process was such a breeze! It was amazing to speak with a real person on the phone and they were always kind and very responsive. I was always respected and felt very well taken care of! Chauncey always checked on me and offered to help any way she could and I really appreciated her kind demeanor over the phone and responsiveness (a rarity in service these days)."
We responded:
"Thank you Alex for the 5 Star Review! I’m glad Chauncey could help you with your car insurance claim. We appreciate you and think she’s awesome too!"
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Mandy Franks

May 6, 2024

5  out of  5
rating by Mandy Franks
"We recently changed insurance company’s. Jennifer was very knowledgeable of all our insurance questions. she was a pleasure to work with. We now have both auto and home insurance with State Farm. Thank you!"
We responded:
"Mandy thank you for your 5 star review! So glad Jennifer helped you with your car insurance and home insurance! We appreciate you and think Jennifer is amazing too!"
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Valerie Williams

April 24, 2024

5  out of  5
rating by Valerie Williams
"I was with another insurance company for years. Insurance kept going up and down🤦🏾‍♀️. I was wondering why being I have no tickets at all, like zero. When asked why, the only answer given was I have no idea. Anyway, I started applying for different insurance companies and when I tell you Jennifer was awesome from day one. She didn't seem annoyed when I asked about different rates etc, she also kept her word and called me back on the day I asked. I also love the fact that they reach out to their customers and introduce themselves to you so you can get a feel of what kind of people you're dealing with. I've been with 2 insurance companies before State Farm and no one has ever called me for anything 😒. Thanks David Reed you and your team are awesome.."
We responded:
"Valerie this means a lot! I really enjoyed getting to know you today and we really appreciate you taking the time to give us a 5 Star review! We think Jennifer is awesome too! Thanks for putting your trust in David Reed State Farm!"
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Safetyqueen

April 23, 2024

5  out of  5
rating by Safetyqueen
"Excellent service!"
We responded:
"Thank you for the 5 Star Review! It means a lot! We’re glad you see the value in what we do here at David Reed State Farm!"
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Caroline Rines

April 17, 2024

5  out of  5
rating by Caroline Rines
"Danielle was wonderful, knowledgeable, laid back. Great insurance rates, and she helped point us in a direction for general liability work insurance when State Farm underwriting couldn’t cover us. Super pleased, will go back for all insurance needs."
We responded:
"Caroline thanks for the 5 Star Review! Wish we could have helped on that commercial liability insurance but looking forward to helping in the future. And we agree Daniellle is awesome!"
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Joel Frank

April 1, 2024

2  out of  5
rating by Joel Frank
"Billing is screwed up bad. Taking money from you comes easy. But giving it back from a mistake, takes an Act of Congress!"
We responded:
"Joel we hate to hear you are not satisfied with State Farm Corporate’s new billing system. Sometimes different details and or the federal banking system can make it more difficult than we would like to get you a refund in a timely manner. I am sorry for the inconvenience this has caused you."
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Michael Ruth

March 12, 2024

5  out of  5
rating by Michael Ruth
"Danialle did an amazing job with my insurance needs great job 👏"
We responded:
"Thanks Michael! Glad she could help you with your insurance questions and we think Danielle is amazing too!"
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Rocky Holden

February 12, 2024

5  out of  5
rating by Rocky Holden
"I needed to get a bond for a car title, and Heidi Rodgers took care of everything for me! Heidi dealt with everything from start to finish, and kept me updated regularly as to the status of the application. I highly recommend David Reed State Farm, especially Heidi! Everyone at David’s office is courteous and respectful. I was fortunate to have Heidi on my side. I never worried about the process. If you are considering auto, home, or life insurance, give David Reed at State Farm a call. Be sure to ask for Heidi!"
We responded:
"Thanks Rocky! We appreciate you and we agree… Heidi is awesome! Thanks for letting us help you with your car insurance, home insurance and life insurance and surety bond!"
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Robert Skipper

February 5, 2024

5  out of  5
rating by Robert Skipper
"Excellent supportive staff They are there for you 24/7 putting our needs before anything and in a very quick manner. I have been we'll be pleased for several years now and know they will continue to please customers with their service in the future."
We responded:
"Wow Robert that’s so nice of you to say! We are always here to help you with your insurance needs!"
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J Christ

December 22, 2023

5  out of  5
rating by J Christ
"Very very nice and helpful, thanks again Heidi"
We responded:
"That’s awesome to hear! Heidi does a great job and we’re glad she could answer your insurance questions. We appreciate you, your business and your 5 Star Review!"
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Josh Flanagan

December 14, 2023

5  out of  5
rating by Josh Flanagan
"My experience with everyone at David Reed’s office has been extremely pleasant. They are friendly, prompt, and very professional. The quality of work they do is amazing. I recommend them for all insurance coverage!"
We responded:
"Thanks Josh for the 5 star review and letting us be your one stop shop for all your insurance needs! We appreciate you!"
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Kelly Lane

December 7, 2023

5  out of  5
rating by Kelly Lane
"Heidi Rogers was very informative and prompt when answering any questions/concerns regarding policy changes and how to achieve the best rates!"
We responded:
"Kelly we’re so glad Heidi could help you with your insurance! We appreciate you and your kind words!"